I hope you will be happy and satisfied with your purchase however should you wish to return any items bought I we will gladly offer you an exchange or refund excluding any postage, providing they are returned to me in fully re-salable condition in their original packaging.
Please contact Klipsnbows@hotmail.com to arrange a return, quote your order number your name and address.
Notice must be given before returning the items giving me a reason for your return and I ask that you get proof of your return slip from the courier or delivery office.
Customer are responsible for the payment of any postage incurred for the return of the item, unless there has been an error on my part or the item is faulty.
Please note I am not liable for any package lost in the post, and therefore recommend you return your item using a tracking method such as the Royal Mail recorded delivery.
I cannot accept returns on items that have been deliberately damaged.